Privacy Policy
Privacy Policy
LaClave Creative LLC | laclavecreative.com
Last updated: May 2026
LaClave Creative LLC is committed to handling your personal information with care. This policy explains what we collect, how we use it, and what your rights are.
Who We Are
LaClave Creative LLC
6245 Rufe Snow Drive
Suite 280, Unit #672
Fort Worth, TX 76148
Email: support@laclavecreative.com
What We Collect
When you place an order
We collect the information needed to process and ship your order:
Your name and shipping address
Your email address
Payment information, which is processed securely through our payment processor. We do not store your card details.
When you sign up for our email list
We collect your email address and, if you provide it, your name. You are not required to sign up for emails to make a purchase.
When you visit our website
We collect analytics data through Google Analytics. This includes pages visited, time spent on the site, general geographic location (country or region), device type, and how you arrived at our site. This data is aggregated. It does not identify you individually.
How We Use Your Information
We use the information we collect to:
Fulfill and ship your order
Send you order confirmations and shipping tracking updates
Respond to questions or support requests you send us
Send you email updates if you have opted in
Understand how our site is being used through Google Analytics, so we can improve it
Third Parties We Work With
We share your information with the following service providers only to the extent needed to operate our business:
Squarespace: Our website platform and e-commerce system. Squarespace processes payments and stores order records. Their privacy policy governs how they handle that data.
Printful: Our print-on-demand fulfillment partner. We share the order information needed to produce and deliver your order, which may include your name, shipping address, email address, phone number (when needed for delivery updates), and order details (item, size, color, quantity, and production specifications). Printful's privacy policy governs their use of that data.
Google Analytics: Website analytics. Data is collected anonymously and governed by Google's privacy policy.
Pinterest: We use the Pinterest tag (a tracking pixel) on our website to measure how visitors interact with our site after seeing our content on Pinterest. Pinterest may use this data to help us reach relevant audiences. Pinterest's privacy policy governs their use of this data.
We do not sell your personal information to any third party.
Email Communications
If you sign up for our email list, we will send you periodic updates from LaClave Creative. Every email includes an unsubscribe link. You may also request removal at any time by emailing support@laclavecreative.com.
Order-related emails (confirmations, shipping notifications) are necessary to fulfill your purchase and are not optional.
Data Retention
We retain order records for as long as needed to fulfill our legal and accounting obligations, typically seven years. Email subscriber records are retained until you unsubscribe or request deletion.
Your Rights
You have the right to:
Request access to the personal data we hold about you
Ask us to correct inaccurate information
Request deletion of your personal data where legally permitted
To make any of these requests, email us at support@laclavecreative.com. We will respond within a reasonable time and in accordance with applicable law.
Security
We take reasonable steps to protect your information. Our website and payment processing are operated through Squarespace, which maintains industry-standard security practices. No online system is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will delete it promptly.
Additionally, our fulfillment partner requires that orders be placed by customers who are at least 18 years old. Our Terms of Service reflect this requirement. If you are a parent or legal guardian purchasing on behalf of a minor, you confirm that you are at least 18 and accept our Terms of Service.
Changes to This Policy
We may update this policy periodically. The updated version will be posted on this page with a revised date. We encourage you to review it occasionally.
Contact
Questions about this policy?
Email us at support@laclavecreative.com.
LaClave Creative LLC
6245 Rufe Snow Drive, Suite 280, Unit #672
Fort Worth, TX 76148