Privacy Policy

Privacy Policy — LaClave Creative

Effective Date: February 5, 2026
Last Updated: February 5, 2026

LaClave Creative (“LaClave Creative,” “we,” “us”) respects your privacy. This Privacy Notice explains what information we collect, how we use it, and the choices you have.

1) Who We Are

Business name: LaClave Creative LLC
Website: laclavecreative.com
Contact email (privacy requests & support): support@laclavecreative.com
Mailing address:
LaClave Creative LLC
Matthew LaClave
6245 Rufe Snow Drive
Suite 280
Unit #672
Fort Worth, TX 76148

2) What Information We Collect

We collect information in three main ways: (a) information you give us, (b) information collected automatically when you use our site, and (c) information from service providers involved in payments and delivery.

A. Information you provide

  • Contact details (name, email, shipping/billing address, phone if provided)

  • Order details (items purchased, size/color selections, notes you add to an order)

  • Customer support messages (emails and messages you send us)

  • Marketing signups (email address and preferences if you subscribe)

B. Information collected automatically (site/analytics)

When you browse our site, we (and our platform providers) may collect:

  • Device and browser details (IP address, browser type, device type)

  • Site activity (pages viewed, time spent, clicks)

  • Approximate location (city/state level, based on IP)

  • Cookies and similar technologies (see Section 7)

C. Information from payments and shipping/fulfillment

  • Payment confirmations and limited payment details (we do not receive or store your full card number)

  • Shipping updates (tracking numbers, delivery status)

3) How We Use Your Information

We use your information to:

  • Process and fulfill orders (produce, pack, ship, and deliver)

  • Provide customer support (answer questions, resolve issues, send updates)

  • Communicate about your order (receipts, shipping updates, important notices)

  • Improve our store (understand what’s working, fix issues, improve product pages)

  • Prevent fraud and protect security

  • Send marketing emails (only if you opt in; you can unsubscribe anytime)

4) How We Share Your Information

We do not sell your personal information in the ordinary “data broker” sense. We share information only as needed to run the store, fulfill your order, and comply with the law.

We may share your information with:

A. E-commerce platform and hosting

We run our site on Squarespace, which hosts the website and may process visitor data needed for site functionality and analytics.

B. Payment processors

Payments are processed through payment providers used by Squarespace (such as Stripe, PayPal, or other available processors, depending on your checkout method and settings). These providers process your payment information under their own privacy terms.

C. Print-on-demand fulfillment partners

Because we are a print-on-demand business, we share the details needed to produce and ship your order with fulfillment partners such as:

  • Printify (and its print providers)

  • Printful (if used for an item)

Shared details typically include: name, shipping address, items ordered, and product specifications (size/color/variant).

D. Shipping carriers

We share shipping information with carriers (for example, USPS/UPS/FedEx or regional carriers) to deliver your order and provide tracking.

E. Email and customer service tools

If you contact us or subscribe, we may process messages and email addresses through service providers that help us send emails and manage support.

F. Legal and safety reasons

We may disclose information if required to comply with the law, respond to lawful requests, enforce our policies, or protect rights, property, and safety.

5) How Long Do We Keep Information

We keep information only as long as reasonably needed to:

  • fulfill orders and provide support,

  • meet accounting and tax requirements,

  • resolve disputes,

  • comply with legal obligations.

Retention periods can vary depending on the type of data and the reason we keep it.

6) Security

We take reasonable steps to protect your information using administrative, technical, and physical safeguards appropriate to the size of our business and the nature of the data. No system is 100% secure, but we work to reduce risk.

7) Cookies, Analytics, and Advertising

We and our service providers may use cookies and similar technologies to:

  • keep the site working properly,

  • remember preferences,

  • understand site traffic and performance,

  • (if enabled) support advertising and remarketing.

Your choices: You can adjust cookie preferences through your browser settings. If we use a cookie banner/consent tool, you may also be able to manage your choices there.

8) Your Choices

You can:

  • Unsubscribe from marketing emails anytime using the link in the email

  • Request access, correction, or deletion (see Section 9)

  • Limit cookies via browser settings (see Section 7)

9) Privacy Rights for Texas (and Other U.S. States)

If you are a Texas resident (and in some cases, residents of other U.S. states), you may have rights to:

  • Confirm and access personal data we hold about you

  • Correct inaccuracies

  • Delete personal data

  • Obtain a copy of your personal data (data portability)

  • Opt out of certain processing (such as targeted advertising, sale of personal data, or profiling in furtherance of decisions with significant effects)

How to submit a privacy request

Email us at support@laclavecreative.com with the subject line: “Privacy Request” and tell us what you want to do (access, correct, delete, copy, opt out).
To protect you, we may ask for information to verify your identity.

Appeals (Texas)

If we deny a request, you may appeal by replying to our decision email and writing “Appeal” in the subject line. We will review and respond within a reasonable time.

10) Children’s Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us, and we will work to delete it.

11) Third-Party Links and Embedded Content

Our site may include links to third-party websites or embedded tools (for example, videos, maps, social media content). Those third parties may collect information according to their own privacy policies. We are not responsible for third-party practices.

12) International Visitors

If you access our site from outside the United States, your information may be processed in the United States, where our platform and service providers operate.

13) Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will post the updated version on this page and update the “Last Updated” date.

14) Contact Us

For questions or privacy requests:

Email: support@laclavecreative.com

Mailing address:
LaClave Creative LLC
Matthew LaClave
6245 Rufe Snow Drive
Suite 280
Unit #672
Fort Worth, TX 76148