Contact & Business Identity Disclosure - LaClave Creative

Effective Date: February 5, 2026
Last Updated: February 5, 2026

LaClave Creative (“we,” “us,” “our”) believes in clear, easy communication. This disclosure explains how to contact us and what business information we provide to customers.

1) Business Name and Website

Business Name: LaClave Creative
Website: laclavecreative.com

2) Customer Support Contact

For order help, shipping questions, product questions, or policy questions:

Email: support@laclavecreative.com
Support Hours: Mon–Fri 9 am–5 pm CST
Typical Response Time: Within 1–2 business days

3) Mailing Address (Required for Some Communications)

We provide a valid mailing address for customer communications and legal notices.

Mailing Address:
LaClave Creative LLC
Matthew LaClave
6245 Rufe Snow Drive
Suite 280
Unit #672
Fort Worth, TX 76148

4) Business Notices

If you need to send a formal notice (for example, a privacy request or dispute notice), please email us at support@laclavecreative.com and include:

• your full name,

• order number (if applicable),

• what happened, and

• what resolution you’re requesting.

We may ask for additional details to verify your identity or locate the relevant order.

5) Email Communications and Required Mailing Address (CAN-SPAM)

If you subscribe to marketing emails, you can unsubscribe at any time using the unsubscribe link in the email. U.S. commercial email rules generally require a valid physical postal address in marketing emails (often placed in the email footer).

6) Fraud Prevention and Security Checks

To protect customers and the business, we may request confirmation for unusual situations (for example, a major address change after an order is placed). This helps prevent fraud and misdelivery.

7) Updates to This Disclosure

We may update this disclosure from time to time. Updates will be posted on this page with an updated “Last Updated” date.