Email Marketing & Communications Disclosure

Email Marketing & Communications Disclosure - LaClave Creative

Effective Date: February 5, 2026
Last Updated: February 5, 2026

This disclosure explains how LaClave Creative (“we,” “us,” “our”) sends email communications, what kinds of emails you may receive, and how to manage your preferences.

1) Types of Emails We Send

A) Transactional / Order Emails (Required for purchases)

If you place an order, you may receive emails such as:

  • order confirmation and receipt

  • shipping and tracking updates

  • issue-resolution emails (address questions, delivery problems, replacements/refunds)

These emails are sent to complete your transaction and support your order. Unsubscribing from marketing emails will not stop these order-related emails (because we still need to communicate about your purchase).

B) Marketing Emails (Optional)

If you opt in (subscribe), you may receive:

  • product launches and new releases

  • promotions and discount announcements

  • helpful content (product tips, brand updates)


2) Your Consent and How You Subscribe

You can subscribe by entering your email on our website (for example, a newsletter form or checkout option). We may send a confirmation email or ask you to confirm your subscription, depending on our email provider settings.

3) Unsubscribe and Opt-Out (Simple and Respected)

Every marketing email we send includes an unsubscribe link (or a clear way to opt out).

  • We process opt-out requests within 10 business days.

  • We do not charge a fee to unsubscribe or require extra steps beyond a simple request.

  • Once you opt out, we do not sell or transfer your email address for others to market to you (including in the form of a mailing list).

If you’re still receiving marketing emails after the required timeframe, email us at support@laclavecreative.com, and we’ll fix it.

4) Honest Headers and Subject Lines

We aim to keep:

  • “From” names and reply-to addresses accurate, and

  • subject lines honest and consistent with the email content.


5) Our Required Business Address in Emails

Our marketing emails include a valid physical postal address (often in the footer) as part of standard U.S. commercial email compliance.

LaClave Creative Mailing Address:
LaClave Creative LLC
Matthew LaClave
6245 Rufe Snow Drive
Suite 280
Unit #672
Fort Worth, TX 76148

6) Email Service Providers and Limited Data Use

We may use reputable email service providers to send newsletters and manage unsubscribes. These providers process email addresses and basic engagement data (like opens/clicks) to help us:

  • deliver messages reliably,

  • prevent spam abuse, and

  • understand what content is helpful.

We do not use email engagement data to do anything that conflicts with our Privacy Notice.

7) Questions or Requests

For help with email preferences, opt-outs, or communication concerns:

Email: support@laclavecreative.com
Mailing address:
LaClave Creative LLC
Matthew LaClave
6245 Rufe Snow Drive
Suite 280
Unit #672
Fort Worth, TX 76148